Fresher Hiring – Customer Support Associate
Job Type: Full-Time (Entry Level)
Location: Charlotte, NC (Work from Office / Hybrid)
Salary: Fixed Salary + Performance Bonuses
A growing organization is hiring enthusiastic freshers for the role of Customer Support Associate. This role is ideal for candidates starting their career who enjoy helping customers and solving queries in a professional environment.
Role Responsibilities
- Handle customer queries via phone, chat, or email
- Provide accurate product or service information
- Record customer interactions and feedback
- Assist customers in resolving basic issues
- Maintain a friendly and professional tone with customers
Eligibility & Skills
- Freshers and entry-level candidates can apply
- Basic communication skills required
- Basic computer knowledge
- Willingness to learn and grow in a customer service role
Candidates looking to begin their professional journey in customer service are encouraged to apply. Training and onboarding support will be provided to selected candidates.